Knowledgebase Search for: Billing I received a confirmation letter from Directwest. What is it for? I took over a business and had no idea there was any advertising associated with it. Why should I have to pay for something the old owner authorized? What do you mean when you say I get billed until the current phonebook expires? If the phonebook runs on a 12 month cycle, can I stop my billing in the middle of the 12 months? I have a charge on my SaskTel bill for Directory Advertising, what is it for? ... View More Questions Phonebook How do you mitigate the environmental impacts of printing the phonebook? What can I do with a phonebook I don’t need. Why do I have to opt out of receiving the phonebook, shouldn’t it be an opt in service? Why can’t I find who I’m looking for in the phonebook? Why are you still printing the phonebook? ... View More Questions MySask411 How much does it cost to advertise on Mysask411? What information can I put in my business profile? How do I get my business to appear first in my category? What’s the difference between mobile web and the Myask411 App? How do I advertise on Mysask411? ... View More Questions Digital Out of Home What markets are Directwest digital billboards available in? How can I reach consumers in different areas of my city? What are my options for a billboard campaign if I don’t have videos or personalized images available? Can I advertise on any board, anywhere in the province? What does it cost to run a digital billboard campaign? ... View More Questions Web Hosting + Care How often are backups done? What happens to my branded email if I transfer my website to Directwest? What does it cost for Directwest to host my website? What is SEO? Why does a website need to be monitored? ... View More Questions Search Marketing What kinds of ads can I put on YouTube? What kinds of ads can I put on TikTok? What kinds of ads can I put on Spotify? How do I know what platforms will be best for my business? What are the benefits of advertising on TikTok? ... View More Questions Social Media What is the difference between Facebook Ads and boosted posts? Do I need my own Facebook page set up to run Facebook Ads with Directwest? What kind of ads can I run through Facebook? Can I use my own images for Facebook advertising? How long with my Facebook ads run? ... View More Questions Google Who is responsible for adding content to my Google Business Profile. Who do I contact if I need help with my Google Business Profile? Does Google have to approve my content updates? What do I do if my business fits into more than one category? Will I know if I get a new Google review? ... View More Questions Local Deals How do I know my offers are being seen and getting used? How often can I make changes to my offers? Can I have offers in more than one location? What kind of tracking will I receive for the Local Deals product? How do I keep track of my offers? ... View More Questions Content Development How do I receive my photos? How long will it take to receive my photos? What does the Twenty Image Photoshoot include? What do I receive with the Professional Headshots package? How long will it take to receive my videos? ... View More Questions Reputation Manager What if my business receives a negative review? How do reviews improve my SEO? What is SEO? What does self-serve mean? Can I use the Reputation Management dashboard for more than one location? ... View More Questions Direct Mail Am I able to target a specific audience through Direct Mail? How do I run a Direct Mail campaign? How do I know if my Direct Mail campaign is successful? What is Direct Mail? Where can I run a Direct Mail campaign? View More Questions
